Request a new redcard ... I was told to send a copy of my drivers license first before they can send it, because this makes my *nd card I've lost. So I was advised i could send it on line, however this hasn't happened yet
The reason I can't send it at first was because I lost my whole wallet the last time and my i.d was also lost.
To send me a online customer support address or email address to get my card sent out. I still have never accessed my own account and opened it over * months ago