I have been trying for two days to speak to a live representative re: Red Card (Master...

GetHuman-tlkinsey's customer service issue with Target Card from May 2018

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I have been trying for two days to speak to a live representative re: Red Card (Master Card) issues. Every customer service number I call results in the exact same recording and four options, none of which are helpful to me.**I wanted to request a late payment charge be reversed because I thought I had made the payment. Amount due for April was $**.**, which I paid in full. My May bill was $**.** and when I looked at that I thought I already paid this. I then attempted to pay $***.**, which would be the balance if the late fee was waived and it was returned by my bank. I had recently switched my institution from Pima Federal CU to Desert Financial CU and have experienced some glitches. I reentered my banking information and attempted to make a payment and was advised that my online payment has been disabled. The number I was told to call offered me the exact same four recorded options. I am beyond frustrated.**I have been a loyal Red Card member since **** and a frequent shopped at Target. This experience has me near deciding to cancel my account and my relationship with Target.**I would like to actually speak with someone. my phone number is **-***-****
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Target Card

Customer service issue
Reported by GetHuman-tlkinsey
May 21st, 2018 - 6 mons ago
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Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday
Timeline
GetHuman-tlkinsey started working on this issue
May 21st 10:33pm
GetHuman-tlkinsey indicated the issue is not fixed yet.
May 21st 11:43pm
GetHuman-tlkinsey confirmed the issue is fixed. Hooray!
May 23rd 12:26am