Recently opened a tangerine acct. Been verified and get the acct active. I applied the...

GetHuman4844148's Complaint issue with Tangerine from May 2020

Help with my Tangerine issue
First: share to improve GetHuman4844148's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4844148's own words
Recently opened a tangerine acct. Been verified and get the acct active. I applied the covid** benefits and got approved and DD it to my chequing acct. I have much better acct and transfering there money straight from my chequing. Now i got one transaction wrongly sent to someones acct. They blocked the acct and been waiting for security to dealt with it. They ask me to send another set of ids and proof of address which i did as soon as theyve ask for it. Ive been transfered to security so many times and waited hours and hours to get to those security guys. But none have tried to solve it. Long weekend past by and still no luck with security. Im expecting money coming in to my chequing acct by direct deposit. If they locked my acct will i receive it still because i need some answers but noone tries to help me out here.

GetHuman4844148 did not yet indicate what Tangerine should do to make this right.

How GetHuman4844148 fixed the problem

We are waiting for GetHuman4844148 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Tangerine's attention and get better help faster. Tap below to get started.
Having Tangerine issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Tangerine

Complaint issue
Reported by GetHuman4844148
May 19th, 2020 - 3 years ago
Not resolved
Seen by 34 customers so far
Similar issue to 169 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman4844148 started working on this issue
May 19th, 2020 8:34pm
GetHuman4844148 indicated the issue is not fixed yet.
May 21st, 2020 5:12pm
GetHuman4844148 indicated the issue is not fixed yet.
May 21st, 2020 5:14pm
GetHuman4844148 indicated the issue is not fixed yet.
May 21st, 2020 5:15pm

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies