I have called the Tangerine number numerous times and have not been put in contact with...

GetHuman-fgable's customer service issue with Tangerine from March 2019

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The issue in GetHuman-fgable's own words
I have called the Tangerine number numerous times and have not been put in contact with a human. None of the automated options are what I am looking for. I haven't been with tangerine with more than an hour and I am already frustrated. I am trying to open up an account with tangerine to begin the transfer process and the website is telling me that my request cannot be completed at this time. I would like to know WHY, and then also HOW I can move past this and begin the process.
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Tangerine

Customer service issue
Reported by GetHuman-fgable
Mar 28th, 2019 - 6 mons ago
I have an issue with Tangerine too
Fixed
Seen by 4 customers so far
Similar issue to 132 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-fgable started working on this issue
Mar 28th 11:42pm
GetHuman-fgable indicated the issue is not fixed yet.
Mar 31st 9:03pm
GetHuman-fgable indicated the issue is not fixed yet.
Apr 1st 12:08am