Tag Mobile Customer Service Issues

I am confused as to why I keep receiving emails from Tagged when my account is supposed to be inactive. The website also claims that my email address is incorrect when I try to reset my password. Please address this issue promptly before I escalate it to the BBB. Thank you.

Hi there, I am seeking clarification on why I have been receiving suspensions. I recently got suspended for an hour due to content issues while I was simply chatting with others in the chat. After waiting out the suspension, I went live again and got suspended within 5 minutes, despite having only a few views. I suspect some users do not like me on this platform because of gifting interactions. I transferred over from Live.me and have accumulated 1.5 million diamonds here without any previous issues. It seems I am being falsely reported as I have been on Tagged since February and have maintained a good record. Could you please provide details on what I am being accused of and who reported me? I find this situation unfair and distressing, and I hope for a swift resolution. I look forward to your prompt response. Thank you.

I have been a VIP member, but unable to access my account for 2 days. Despite trying everything, it keeps redirecting me to my inactive account. I am uncertain of the email linked to the active account, but believe it is [redacted] as my payment method is Google. I deleted the [redacted] account and had the VIP fee deducted recently. I'm frustrated by not being able to access the site I pay for. My UK contact numbers are [redacted]0 and [redacted]4. Please resolve this promptly as I am a dedicated player of Pets with a high level and substantial in-game value. I've invested months and money into this, so retention is crucial.

I need help with my tagged account. I received a message informing me that my account had been phished, and to verify it, they would send a code to my email for a password reset. However, I can no longer access the email address linked to my account. I have already provided my new email and phone number on the site, but I am unable to use the email where they sent the verification code. I have tried calling multiple times, but the line is always busy. I really need to regain access to my account. Any assistance would be greatly appreciated.

I am having trouble accessing my account as it has been abruptly canceled. Whenever I attempt to log in, a message indicates that the email address linked to my account is invalid. This is puzzling to me since it was functioning properly until 5 a.m. today. The email address in question is [redacted] My UID is [redacted], and my current username is Flirty Ghost Pet #[redacted]. I have a significant investment in this account dating back to [redacted], which is why it is crucial for me to have it restored. I kindly request your assistance in reinstating my account. Thank you for your help.

Please reinstate my Tagged's (Hi5's) profile [redacted] This is my account that was deleted without any warning. I kindly inform you that I hold the account with UID [redacted]. I believe I did not violate any terms or conditions. Could you please provide me with the reason for the deletion and the steps I need to take to recover it? Thank you for your assistance. Kind regards.

Hello, I am Simo Lemettinen from Finland. I have paid twice for my premium account, a total of €21.57, to Tagged. I am inquiring about the refund process for the €21.57 I paid. My English is not very good, so I apologize for any mistakes. I have had my Tagged account for a long time using the email address [redacted] Although I've closed the account, I would like to receive the €21.57 refund. If your firm is reputable, you should be able to locate my Tagged account using that email address. Currently, I have a Hi5 account and have no issues. I am hopeful that Tagged will respond soon. Thank you, Simo Lemettinen.

I have tried twice without success. I cannot believe I have reached my 6th page already. It seems far too easy to be blocked on your website for the smallest reasons. It is frustrating to face such obstacles. I am hesitant to upgrade to premium with the fear of being blocked for any minor issue. I wasn't even the intended recipient of the comment during the live chat where I got banned. How did this mix up occur?

I have a question regarding my subscription. I was wondering about the products included in the package. Where can I find more details? Is there a number I can call to discuss this further? Thank you in advance for your help.

There are individuals without proper usernames who use "Who" as their name, viewing my profile selectively during my conversations with other users on tagged.com. These users seem to be premium members as I am unable to contact or block them with the current chat system. They use "Who" as their username, and I'm unable to understand their intentions. I am not a premium member and would like assistance in blocking or stopping them from accessing my profile. Thank you.

My Tagged account UID [redacted] has been suspended by Tagged to protect it from phishing for about 36 hours, and I am unable to use it. The issue began when my account got stuck in a pets run in my previous pets group. I received an email from Mr. John from the USA at [redacted], who provided me with a password that I changed. I named my pet Arabian Pony, and it worked well, growing up as I purchased gold worth over thousands of USD with my Mastercard. My registered telephone number for this account is [redacted][redacted]. Please contact me on this number for verification code. I am willing to provide the numbers of the Mastercards used for buying gold for security purposes. Kindly assist me in restoring my account so I can resume playing. Best regards.

Hello, I am Ms. Presidente, also known as Shushu. I have been actively streaming on your platform for 7 months, attracting many viewers and generating revenue. However, I have recently encountered issues with certain top badges who have been hostile towards me. One badge even made discriminatory remarks about my race, which is unacceptable. Despite winning multiple competitions on the app, my account was suddenly deleted without warning. When I reached out to the support team, I received automated responses without clarity on the reason for the account removal. I have evidence of the mistreatment I faced and the lack of accountability by the platform. I demand my account to be reinstated promptly and for Tagged to address these issues seriously. The unprofessional behavior displayed towards me is unjust, and I expect a resolution or will pursue legal action.

This is Ms. Presidente, also known as Shushu. I have been streaming on your app for months, bringing in viewers and revenue. Lately, I have faced issues with top badges, including abusive behavior like rude comments and threats. Despite winning competitions and being successful on the app, my account was deleted without warning on Jan 21, [redacted]. I reached out to customer service but received no clear explanation for the deletion. I have evidence of the mistreatment I faced and believe that Tagged should restore my account and address the favoritism shown to other users. I am also owed $1,[redacted] from a recent competition. These experiences have caused me distress and I urge for a prompt resolution to this situation.

I kindly request to block the email address [redacted] from reactivating. I'm David Sandifer, and I find it unsettling that there is an option to reactivate an account when I've discovered my wife Jessica Castro using it inappropriately. Please block her under the names Jessica Castro or Jessica Pimentel Castro to prevent reactivation. I urge you not to reactivate this account and appreciate your cooperation. The negative impact this has had on our relationship is disheartening. I believe a lack of oversight and monitoring on this platform contributes to such issues. It is frustrating that there isn't more stringent oversight. Thank you for addressing this promptly. For further communication, please contact me at [redacted]

I have had two tagged accounts terminated by tag administrators without valid reasons. On both occasions, this happened right after I attempted to convert my diamonds into money. I have always abided by the terms and conditions, and I believe they are simply avoiding paying me. Tagged is where I seek fun, laughter, and communication to help with my depression. Unemployed since 12/31/19, earning money on Tagged is crucial for me. I am out $[redacted] that I was counting on. It is unjust to remove my pages without cause. Restoring my pages is essential as this situation is exacerbating my depression and overall mental health.

I have been banned twice within two days and believe someone is falsely reporting me. Both times I was banned, I was not even in front of the camera. I am a VIP member who actively participates beyond just earning coins. It seems unfair to be banned repeatedly without cause due to someone disliking me. I hope this issue can be resolved promptly. I enjoy this site and have recommended it to others, but being banned without justification is frustrating. I would appreciate assistance in resolving this matter.

I made a mistake in my mother-in-law's application. Her name is Galimeh Mardanyghafrokhi, but I accidentally entered it as Galimeh Mardany Ghafrokhi with a space. This error led to the rejection of her application because it could be seen as having two last names. She urgently needs the phone as she is in a nursing home where visitors are not allowed, and communication through the phone is crucial. I kindly request assistance in correcting this oversight. Your help in resolving this issue is greatly appreciated. Thank you. Best regards, Ahmad Shanehsaz.

I have been dealing with ongoing harassment from a specific individual despite multiple complaints with no resolution. What's more, my photos are suddenly being flagged as inappropriate, which I find untrue since they are not explicit. If my page is under such scrutiny, why are explicit images allowed to remain? As a woman, I present myself modestly, and none of my pictures warrant being banned. If this double standard persists, I and my friends may opt to delete our accounts in protest against this biased and unfair treatment.

I am experiencing issues with my Tagged phone app. It was functioning well until yesterday. When I opened it, my picture was missing, my age was incorrect, and all my friends and favorites were gone. Additionally, the progress I made in the levels seemed to have reset. Is there a way to restore my app to how it was a day or two ago?

Hello, my name is Ravin Hemphill. Unfortunately, I accidentally dropped my sim card and my neighbor's dog ate it. As a result, I am currently without service on my phone and relying solely on Wi-Fi. My phone does have a sim card slot, so I am hoping to receive a new sim card free of charge with no cost for shipping. I still wish to keep my existing phone number and activate it on the new sim card. Additionally, I do not have a compatible phone for Tag Mobile Wireless. I was wondering if it would be possible to receive a free phone with no associated costs. When I initially signed up for Tag Mobile Wireless, I only received a sim card without a phone. Any assistance in resolving these issues would be greatly appreciated.