I normally love ya'll food & have great service. Today was an extremely terrible experi...

GetHuman-wellsali's customer service issue with Taco Cabana from August 2018

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The issue in GetHuman-wellsali's own words
I normally love ya'll food & have great service. Today was an extremely terrible experience though. We sat in drive thru for over **minutes then when we got to the window the gentleman was rude & rolling his eyes so I chose not to say anything at that time about how long it was taking. He took my $**.** for my order & shut the window. Came back about *min later handed me my drink & order then closed window abruptly. I waved at him because I didn't have a receipt, he stated computers were down and could not print me one. If that wasn't bad enough when we got home our food was cold & dry worst I've ever had from you & not worth eating....mind you I live *min from the restaurant so no excuse for this. To top it off I had a *yr old in the car with me & if you have kids I'm sure you can imagine it made things that much worse of an experience for me as a customer. Whomever worked today needs retraining on customer service and what the term drive thru means....definitely not **min in line to get old food.
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Taco Cabana

Customer service issue
Reported by GetHuman-wellsali
Aug 12th, 2018 - a yr ago
I have an issue with Taco Cabana too
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Seen by 5 customers so far
Similar issue to 6 others
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Timeline
GetHuman-wellsali started working on this issue
Aug 12th, 2018 8:15pm
GetHuman-wellsali indicated the issue is not fixed yet.
Aug 14th, 2018 8:19pm