Could not edit order to fit gift card amount at checkout. Could not cancel order and st...

GetHuman4545079's customer service issue with Taco Bell from March 2020

Help with my Taco Bell issue
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The issue in GetHuman4545079's own words
Could not edit order to fit gift card amount at checkout. Could not cancel order and start over. Missed pick up window due to online issues.**Gift card was digital via email, yet drive through could not take order directly with the number, said physical card required which does not exist. **What good is a Taco Bell gift card? Can't use it. Doesn't even work with grubhub. **Feels pretty scammy, looking to raise a fuss on Facebook and see if others have the same trouble. Very frustrating.

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Taco Bell

Customer service issue
Reported by GetHuman4545079
Mar 29th, 2020 - 8 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 630 others
0 customers following this

Timeline

GetHuman4545079 started working on this issue
Mar 29th 12:18am
GetHuman4545079 indicated the issue is not fixed yet.
Apr 3rd 12:30am

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