I went to the drive thru at the Taco Bell in Ft. Myers, Florida with the address of...
GetHuman-dgoldne's Store Feedback issue with Taco Bell from January 2020
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Email, Phone Number, Name, Home and Billing Address, Address of Taco Bell, Manager of Taco Bell, and Employee Name
The issue in GetHuman-dgoldne's own words
I went to the drive thru at the Taco Bell in Ft. Myers, Florida with the address of ***** Summerlin Square Road. They had no Cool Burst drink, no lettuce, no mild taco sauce, and most of all, no tortilla shells!!!! It was not possible to get any sort of burrito at a taco restaurant!! Then, after waiting ten minutes for the car in front of me to get their order, and about ** minutes of me waiting at the window they asked me to pull around to the front and they would bring my order out to me. After sitting there for ** minutes I got out of the car to go inside and see what the hold up was, and they had closed the lobby because they said they were under staffed. Finally, my order came out and I was so frustrated I didn't even think to check to see if they gave me the taco sauce. Of course, it was not in the bag. Obviously this place needs a lot of help and guidance from someone in corporate or something. What taco restaurant runs out of tortilla shells?? Really??!! I have always taken up for Taco Bell when friends tease me for going there, but I am not sure I will return. This is disappointing because I live close to there and hate to not go back, but it will definitely be a while before I return, if ever. I thought someone would want to know about this. If I ran a business that was that incapable, I would want to know. I don't want anything. Just needed to vent, and thought you should know.
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