Going through the drive in I ordered ten items. When I got home my order was missing a...

GetHuman-tcsbk's Refund issue with Taco Bell from October 2019

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The issue in GetHuman-tcsbk's own words
Going through the drive in I ordered ten items. When I got home my order was missing a Cheesy Gordita Crunch. I called the store and was told I could come in within ** hours and receive another Gordita. I told the gentleman I would prefer a refund since I may not want to eat a Gordita when I had the opportunity to come by the store. He said they don't offer refunds and the only option was to give me another Gordita. I explained again that I didn't know what time I would be able to come by and might not feel like eating when I did. Again he told me there was no other option. I didn't want to argue any more and said goodbye. I find it hard to believe that refunds cannot be given, or at least a coupon I could use in the future. *This happened at store ******, in Troy Missouri. I believe the man I talked to was Marvin or Marlin.*Tom B

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Taco Bell

Refund issue
Reported by GetHuman-tcsbk
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 2373 others
0 customers following this


GetHuman-tcsbk started working on this issue
Oct 21st, 2019 2:48am
GetHuman-tcsbk indicated the issue is not fixed yet.
Oct 23rd, 2019 1:24pm
GetHuman-tcsbk indicated the issue is not fixed yet.
Oct 24th, 2019 2:55am

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