REFUND FOR FALSE ADVERTISING OF BEEF STEAK TACOS

GetHuman-fireopal's customer service issue with Taco Bell from April 2019

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The issue in GetHuman-fireopal's own words
GET A REFUND ... This was my first visit to Taco Bell. I wanted some beef tacos. The female drive-thru voice (Courtney M) suggested steak tacos, I purchase three, totaling $*.** with tax, no drink). To my shock, the tablespoon of fake beef on each taco was not steak, but what was more shocking was the three artificial steak tacos were served on cold, uncooked white-flour tortillas with no sauce - that's right, no sauce, no cilantro, no avocado, no guacamole, just dried meet, lettuce, chopped tomatoes, a pinch of yellow cheese, on cold white-flour tortillas. After researching your company origins, I realized you are marketing an over priced white man's version of a Latin American product. Please note I am from Little Mexico (Southern Texas), and I am unfamiliar with unauthentic (fake) Mexican food. I am very angry that you charge me a fortune for garbage that I placed in a trash can after one bite. I WANT MY $*.** BACK.
I DIDN'T CHECK MY ORDER UNTIL I WAS HOME, ** MINUTES LATER.
REFUND FROM STORE ******, FISHERS, IN *****, EMPLOYEE COURTNEY M. SEND MY $*.** TO J.L. WILLIAMS, POP BOX *****, INDIANAPOLIS, IN *****
NEW CUSTOMER, FIRST TIME
NO, BUT I WILL TWEET ABOUT IT LATER TODAY
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Taco Bell

FILE COMPLIANT REGARDING FAKE STEAK TACKS SERVED ON UNCOOKED TORTILLAS, MISSING SAUCE
Customer service issue
Reported by GetHuman-fireopal
Apr 27th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 1509 others
0 customers following this

Timeline

GetHuman-fireopal started working on this issue
Apr 27th, 2019 10:56pm