**** Neil Champaign, *******, **pm**I just had the most absurd experience I’ve ever had...

GetHuman-blanken's customer service issue with Taco Bell from March 2019

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**** Neil Champaign, *******, **pm**I just had the most absurd experience I’ve ever had at a fast food restaurant. Been traveling since this morning, two flights later I roll into town exhausted. Nothing is open so I’m like hey, how about a nice Mexican pizza? Taco Bell is open. Visited the location at **** Neil in Champaign. The drive thru order-taker was rude and grumpy, but whatever. It’s a night shift, not expecting a lot. Just some tacos. There were two cars ahead of me in line. Twenty minutes into my wait, the person in the car directly ahead of me got out, went to the window, and came back to my car to say that the window said that there would be an additional thirty minutes wait for food and asked me to back out. I couldn’t because there were four cars behind me* eventually, after much sighing and handwringing, SEVEN cars managed to leave this drive thru in a sad, tacoless parade. Please rename your food slow food, because I can’t wait almost an hour for tacos after traveling all day. I won’t be back, so maybe it’s a moot point, but seriously that Taco Bell needs to get it together. **I’ll miss you tacos :(**Kristen
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Taco Bell

Customer service issue
Reported by GetHuman-blanken
Mar 12th, 2019 - 5 mons ago
I have an issue with Taco Bell too
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Mar 12th 4:41am