My order was suppose to be, * beef and bean buritos no red sauce * nancho chip with...

GetHuman1819931's customer service issue with Taco Bell from December 2018

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The issue in GetHuman1819931's own words
My order was suppose to be, * beef and bean buritos no red sauce * nancho chip with one extra cheese sauce * soft tacos, i recieved * beefy frito buritos, i didnt recieve the nanco chips then * soft tacos were ok then i used the cheese sauce with the soft tacos. How i want it fixed this is the ammended order, i want * beef and bean buritos, no red sauce, i want. * bags of the nancho chips i want being a total * cheeze sauces, * soft tacos, and i would like * apple empanadas for all this trouble as i could not reach a live person to speak with, store number i called *st is ***-***-****. Kept going to fax i called * times, customer service line held for ** minutes, i tried looking up reginal manager, president of the company, i am livid i have no way going back to the store. You take pride in associates, store managers up the chain of command. Majorily dropped the ball here, i usually spend $** a week $** at a time * days a week...store number ******, address. **** n broadway st. Knox tn *****, devin b cashier, he is a new employee he should ve not been on the ordering board without trainer the store seemed to be short handed, crew focused on drive thru but the procedure normally, * drive thur orders then * front order, neither one have to wait time as both lines are moving. order was ******** at *:**,pm. Order number ***.

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Taco Bell

Customer service issue
Reported by GetHuman1819931
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 714 others
0 customers following this

Timeline

GetHuman1819931 started working on this issue
Dec 23rd, 2018 9:20pm

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