Went to the local Taco Bell in Urbana, Illinois. In the drive thru, the lady took my ca...

GetHuman-jamieesk's customer service issue with Taco Bell from December 2018

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The issue in GetHuman-jamieesk's own words
Went to the local Taco Bell in Urbana, Illinois. In the drive thru, the lady took my card, then after she gave it back with my food, she DEMANDED it back with no explanation. Then the manager came, and defused the situation. As he was explaining the two ladies also working were raising there voices and talking smack about me. It was horrible costumer service and I would expect more explanation and better customer service. I love Taco Bell but I don’t think I’ll ever be back. Thank you.
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Taco Bell

Customer service issue
Reported by GetHuman-jamieesk
Dec 3rd, 2018 - a mon ago
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Seen by 5 customers so far
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GetHuman-jamieesk started working on this issue
Dec 3rd, 2018 9:35pm