Your location in Boone, North Carolina is routinely making mistakes. I haven’t been the...

GetHuman1633836's customer service issue with Taco Bell from November 2018

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The issue in GetHuman1633836's own words
Your location in Boone, North Carolina is routinely making mistakes. I haven’t been there once in the past three months when something wasn’t wrong. Twice I have received the wrong change, one of these times my change was off by over ** dollars. This month they offered me free desert items if I would fill out a survey as “highly satisifed” which I am not, I saw a woman receive free desert items after completing the survey. The woman offering this offered her ** of your cinnamon thingies, I’m sure you must be taking a loss from this.** I went today, November **th and the drive thru worker took my payment then asked for payment for the second order, which I did not place. I explained this and the employee gave me my food, without any apology, and closed the window. I drove off after ensuring I had paid the correct amount for my food and only once on the road did I realize your employee had not given me my drink. Your restaurant is one of the few fast food restaurants I frequent in my town and certainly not for the service I receive there. I’m sure these employees and this franchise as a whole are representing your company poorly to many others.**Sincerely, Pissed

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Taco Bell

Customer service issue
Reported by GetHuman1633836
Nov 27th, 2018 - 4 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 503 others
0 customers following this


GetHuman1633836 started working on this issue
Nov 27th, 2018 1:36am

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