I stopped by Taco Bell on ****** at noon with my family to pick up lunch on the way to...

GetHuman-catin's customer service issue with Taco Bell from July 2018

17 views | 101 similar | 0 following
Help with my Taco Bell issue
Next: our robot will wait on hold for GetHuman-catin to get a Taco Bell rep on the line!
Always use the GetHuman Phone to call Taco Bell. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-catin's own words
I stopped by Taco Bell on ****** at noon with my family to pick up lunch on the way to the beach this afternoon. After ordering, I spent ** minutes in the lobby waiting for our food only to realize when we got to the beach our order was wrong and we were missing part of our order. Frustrated, I called the store and asked to speak to a manager, and was told a manager was unavailable and then the employee who answered the phone hung up on me. Shocked, I called back, again asking for a manager, and the woman who answered said "***** didn't I tell you the first time you called ain't no manager here?". I'm outraged! I just spent $**.** on lunch for * adults and * children that was made incorrectly, multiple items are missing and I spent almost ** minutes in the store placing and waiting for our order. I feel this is unacceptable, we are on vacation and I can't believe employees are allowed to speak to and treat customers this horribly and so rudely.*We had to spend an additional $** on hotdogs and chips to replace the food that was prepared incorrectly and to replace the multiple items missing from our order.*I have emailed Taco Bell twice with my concerns since this incident occurred, and I have yet to have received an email response or a phone call.

GetHuman-catin did not yet indicate what Taco Bell should do to make this right.

How GetHuman-catin fixed the problem

We are waiting for GetHuman-catin to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Taco Bell's attention and get better help faster. Tap below to get started.
Having Taco Bell issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-catin fixes it.
This email address isn't valid

Taco Bell

Customer service issue
Reported by GetHuman-catin
Jul 7th, 2018 - 4 years ago
Fixed
Seen by 17 customers so far
Similar issue to 101 others
0 customers following this
Items needed
Email
Phone Number
Name
Home and Billing Address
Address of Taco Bell
Manager of Taco Bell
Employee Name

Timeline

GetHuman-catin started working on this issue
Jul 7th, 2018 4:17am
GetHuman-catin indicated the issue is not fixed yet.
Jul 7th, 2018 5:34am
GetHuman-catin indicated the issue is not fixed yet.
Jul 7th, 2018 5:34am
GetHuman-catin indicated the issue is not fixed yet.
Jul 8th, 2018 3:08pm