I couldn’t logon to my account to make payment

GetHuman633963's customer service issue with TXU Energy from April 2018

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PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
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The issue in GetHuman633963's own words
The problem: I couldn’t logon to my account to make payment
GetHuman633963 did not yet indicate what TXU Energy should do to make this right.
I have an issue with TXU Energy too
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TXU Energy

Customer service issue
Reported by GetHuman633963
Apr 27th, 2018 - 5 mons ago
I have an issue with TXU Energy too
Not resolved
Seen by 2 customers so far
Similar issue to 308 others
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Timeline
GetHuman633963 started working on this issue
Apr 27th 12:49pm