I sent a cheque for £***.** to renew my TV License on the *th Jan **** and according t...

GetHuman-t_suppia's Complaint issue with TV Licensing (UK) from March 2021

Help with my TV Licensing (UK) issue
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The issue in GetHuman-t_suppia's own words
I sent a cheque for £***.** to renew my TV License on the *th Jan **** and according to my statement from the my bank, payment was deducted and processed on the **th Jan ****. And on **th of March, I have got another letter that i need to pay my TV License. I then rang TV licensing to inform and gave them my account and sort code nos. He said this will take ** days. On *th of March, I posted the documents relating to the cheque details and statement from Bank. But I had no response and again I received a warning official letter on **th March (saturday). I rang again on the **th March and was told by TV license member, not to worry and ignore the letter. Then again I copied all the necessary documents (plus a copy of my cheque & my letter) and posted by recorded delivery. Despite my phones calls and postages cost me money, still there is no response until today - **th Mar ****. I am stressed out dealing with this problem. Please Help

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TV Licensing (UK)

Complaint issue
Reported by GetHuman-t_suppia
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 255 others
0 customers following this

Timeline

GetHuman-t_suppia started working on this issue
Mar 19th 1:21pm
GetHuman-t_suppia indicated the issue is not fixed yet.
Mar 23rd 11:44am
GetHuman-t_suppia indicated the issue is not fixed yet.
Mar 23rd 11:45am