I advised you earlier in the year that I was ** (dob **.**.****) and you refunded the p...

GetHuman1464581's customer service issue with TV Licensing (UK) from November 2018

1 view
 | 
185 similar
 | 
0 following
Help with my TV Licensing (UK) issue
First: share to improve GetHuman1464581's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1464581's next move: call TV Licensing (UK).
The best way to get your problem resolved is to tap the button below to start calling TV Licensing (UK). We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1464581 may need:
Account holder name, Billing address, Account phone number, and Email address on the account
The issue in GetHuman1464581's own words
I advised you earlier in the year that I was ** (dob **.**.****) and you refunded the portion of my licence after my **th birthday. I've now received an email to say that you could not take the licence renewal out of my bank. Why?* Obviously I stopped the direct debit when I was **. I am really worried. Have I been scammed? Is someone trying to take money from me illegally? I thought I had done everything right, and that over ** I don't need to pay for a licence.
GetHuman1464581 did not yet indicate what TV Licensing (UK) should do to make this right.
I have an issue with TV Licensing (UK) too
How GetHuman1464581 fixed the problem
We are waiting for GetHuman1464581 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get TV Licensing (UK)'s attention and get better help faster. Tap below to get started.
Having TV Licensing (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would TV Licensing (UK) email you?
This email address isn't valid
Follow this issue
See how GetHuman1464581 fixes it.
This email address isn't valid

TV Licensing (UK)

Customer service issue
Reported by GetHuman1464581
Nov 1st, 2018 - 2 mons ago
I have an issue with TV Licensing (UK) too
Not resolved
Seen by 1 customer so far
Similar issue to 185 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1464581 started working on this issue
Nov 1st 4:01pm