The issue and preferred resolution, in GetHuman-stevesp's own words:
I am writing on behalf of Mrs C King of **a Common Road DE** *NW who is currently in hospital. I have received a letter stating that a payment has been missed, Mrs King vacated the above property on the *th April and will not be returning as the property was sold. She has no forwarding address at present and wishes to cancel her licence number **********.*My name is Mr Stephen Spencer and I am acting for Mrs King while she is in Hospital, my email address is *****@***.com
I trust that TV Licensing (UK) will make this right and come up with a resolution that is fair.
Help with my TV Licensing (UK) issue
Follow this to see how it gets fixed
Find similar issues & what fixed it
Follow 3 or more issues like yours to increase the chances that another customer helps you find the right answer.