With my latest renewal I was supposed to receive a free subscription and I wanted it to...

GetHuman-kathymkr's customer service issue with TV Guide from January 2019

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Help with my TV Guide issue
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GetHuman Phone call #1 (9 mons ago)
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The issue in GetHuman-kathymkr's own words
With my latest renewal I was supposed to receive a free subscription and I wanted it to go to :Zayne Kratz * ***** Hillsboro Drive*Laguna Niguel, California *******My renewal is paid in full and he still has not received my free gift of TV Guide. If there is something I have done wrong, I'm sorry*If there is an explanation I will be anticipating a reply. Thank you. Katherine M. Kratz
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TV Guide

Customer service issue
Reported by GetHuman-kathymkr
Jan 13th, 2019 - 9 mons ago
I have an issue with TV Guide too
Fixed
Seen by 8 customers so far
Similar issue to 136 others
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Account holder name
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Timeline
GetHuman-kathymkr started working on this issue
Jan 13th 9:23pm
GetHuman-kathymkr confirmed the issue is fixed. Hooray!
Jan 13th 9:58pm