I received a letter from TRS regarding a check on which payment had been stopped. I di...

GetHuman-miriamj_'s customer service issue with TRS Recovery Services from March 2019

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I received a letter from TRS regarding a check on which payment had been stopped. I did not stop payment and the bank has no record of any stop payment ever being issued. Before I send any money, I want to be sure this is a valid request. The check was issued to Save Mart for $**.** on Jan. *. I show it as an outstanding check. I am assuming the problem happened with the electronic equipment at the store, but I do not feel I should be out the price of a cashier's check or money order for their mistake. The reference ***************. When I call Save Mart, I am asked to leave my name and number so they can call me back. No one has called me back. My phone number and address are printed on my checks. * Why didn't someone from Save Mart try to contact me before referring the account to you? Trying to get through to you people is ridiculous. Being put on hold is not the right answer. You obviously do not want to talk to people. There are many complaints against you - all one has to do is go to WWW.TRSRECOVERYSERVICES.com and read them! This whole situation smells to high heaven.*Miriam Johnsen***** Mercedes Ave.*Citrus Heights, CA ******(***)***-****
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TRS Recovery Services

Customer service issue
Reported by GetHuman-miriamj_
Mar 12th, 2019 - 5 mons ago
I have an issue with TRS Recovery Services too
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GetHuman-miriamj_ started working on this issue
Mar 12th 5:38pm