Have placed four orders for pair of shoes. Received confirmation e-mail followed by a s...

GetHuman-candbgee's customer service issue with TOMS from December 2018

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The issue in GetHuman-candbgee's own words
Have placed four orders for pair of shoes. Received confirmation e-mail followed by a second e-mail cancelling the order each time with no explanation. Have left messages on Contact Us for each attempted order with no response. Have spent *.* hours waiting for chance to talk to Toms agent with no success. Just want to know if a particular shoe is available in desired size and color. Is that expecting too much?
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TOMS

Customer service issue
Reported by GetHuman-candbgee
Dec 6th, 2018 - 6 mons ago
I have an issue with TOMS too
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Seen by 1 customer so far
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Timeline
GetHuman-candbgee started working on this issue
Dec 6th, 2018 5:13pm