My name is Robin Gibboney I placed a order on Sunday for one women’s shoe and one toddl...

GetHuman-rgibbone's customer service issue with TOMS from November 2018

102 similar
0 following
Help with my TOMS issue
First: share to improve GetHuman-rgibbone's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rgibbone's next move: talk to TOMS when they open.
TOMS's call center is closed now. We will send GetHuman-rgibbone a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-rgibbone may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-rgibbone's own words
My name is Robin Gibboney I placed a order on Sunday for one women’s shoe and one toddler shoe I never received a confirmation. I paid with PayPal and they confirmed the order but I wanted to make sure you received it. The live chat was closed when I got off work. I called customer service and held for * and a half hrs and then disconnected. I’m sure you are super busy today. My address is **** Singletree Dr Indianapolis in *****. My number is ***-***-****. Thank you
GetHuman-rgibbone did not yet indicate what TOMS should do to make this right.
I have an issue with TOMS too
How GetHuman-rgibbone fixed the problem
We are waiting for GetHuman-rgibbone to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get TOMS's attention and get better help faster. Tap below to get started.
Having TOMS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rgibbone fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-rgibbone
Nov 27th, 2018 - 9 mons ago
I have an issue with TOMS too
Not resolved
Seen by 3 customers so far
Similar issue to 102 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-rgibbone started working on this issue
Nov 27th, 2018 1:27am