GetHuman3795540's customer service issue with TJ Maxx from October 2019
Help with my TJ Maxx issue
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Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman3795540's own words
To get the product i ordered. ... I ordered an RD pottery online. When I received the package it upset me. They sent me two wrong packages with different transactions. I called the customer service if they can help and send me the correct item I ordered. I told them I can send it back the items because it's not what I like and order. I asked them if they can substitute a similar item I will reconsider. But did not really given me an option. But instead, offer me a refund. Well, I did not say about a refund, I want them to re-send me a correct item. I wish they more helpful about it.
This was especially frustrating because they sent me the wrong items.
Not sure, I'm open to suggestions.
Because im loyal.
I called and talked to customer service but they were not helpful.
I have an issue with TJ Maxx too
How GetHuman3795540 fixed the problem
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