I upgraded in the TJMAXX store in Georgia, as I was on a trip from SC for a card with t...

GetHuman2961427's customer service issue with TJ Maxx from May 2019

Help with my TJ Maxx issue
First: share to improve GetHuman2961427's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2961427 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman2961427's own words
I upgraded in the TJMAXX store in Georgia, as I was on a trip from SC for a card with the chip, as the sales person said it had better advantages. When my card arrived in the mail it had the wrong Valued Card Member Since date. I called and got a disgruntled person when I told them the year date was incorrect. She said I was to start all over with the new chip card. I feel my loyalty since **** should be counted and not ****. I told them to cancel the new card as I had not activated it. She argued with me that it had already been activated. I told her I had just received it and did not call in to activate it as the info was incorrect. She said I could no longer upgrade since I would not accept the wrong member date. I hope this is not how you really treat loyal customers. Hopefully I can say thank you when you send me a new card with the correct info. None of my other credit cards do this. I am proud of being a good customer since ** and tell all my friends to get a credit card from TJMAXX.
GetHuman2961427 did not yet indicate what TJ Maxx should do to make this right.
I have an issue with TJ Maxx too
How GetHuman2961427 fixed the problem
We are waiting for GetHuman2961427 to fix the problem and share the solution with the rest of us customers.
Please help with my TJ Maxx issue
Do you have a customer issue as well?
We can help you get TJ Maxx's attention and get better help faster. Tap below to get started.
Having TJ Maxx issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

TJ Maxx

Customer service issue
Reported by GetHuman2961427
May 21st, 2019 - a mon ago
I have an issue with TJ Maxx too
Not resolved
Seen by 1 customer so far
Similar issue to 1103 others
0 customers following this
Timeline
GetHuman2961427 started working on this issue
May 21st 7:21pm