I was at the cash register at the TJ max in NYC on *st Ave & **th St ready to buy a Run...
GetHuman2615960's customer service issue with TJ Maxx from March 2019
Help with my TJ Maxx issue
The issue in GetHuman2615960's own words
I was at the cash register at the TJ max in NYC on *st Ave & **th St ready to buy a Runway blouse that was ticketed and reduced to **.** when the cashier noticed a small whole on the inside panel of the shirt where it wouldn’t be seen. I said I didn’t mind and wanted to still purchase the shirt. I was told that I couldn’t since it was damaged. I already spent my time and energy trying on the item and was planning on wearing it to an upcoming event and insisted that I was entitled to purchase since it was available hanging on their racks to purchase. Andres M is going to call me again at my request for the store manager using their discretion in this matter. Can you please help me?
GetHuman2615960 did not yet indicate what TJ Maxx should do to make this right.
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How GetHuman2615960 fixed the problem
Tjmaax corporate contacted the individual store to advise them to allow me to purchase the garment
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