I shopped at your store last month, normally I am more than satisfied with service. Whe...

GetHuman-kforment's customer service issue with TJ Maxx from February 2019

1 view
 | 
710 similar
 | 
0 following
Help with my TJ Maxx issue
First: share to improve GetHuman-kforment's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kforment's next move: call TJ Maxx.
The best way to get your problem resolved is to tap the button below to start calling TJ Maxx. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-kforment may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-kforment's own words
I shopped at your store last month, normally I am more than satisfied with service. When I went to check out the cashier misinformed me about a rewards card stating it wasn't a credit card and needed my personal information as just a formality. I quickly called customer service once I realized she signed me up for a credit card to stop the process. I was misinformed again by customer service that my information was erased and my credit wouldn't be checked. But again lied to, I received a letter in the mail stating my credit check thru experien. I do not appreciate the constant lies and will make sure I do know shop at these stores anymore because of this neglect. Thank you for your time.
GetHuman-kforment did not yet indicate what TJ Maxx should do to make this right.
I have an issue with TJ Maxx too
How GetHuman-kforment fixed the problem
We are waiting for GetHuman-kforment to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get TJ Maxx's attention and get better help faster. Tap below to get started.
Having TJ Maxx issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kforment fixes it.
This email address isn't valid

TJ Maxx

Customer service issue
Reported by GetHuman-kforment
Feb 15th, 2019 - 8 mons ago
I have an issue with TJ Maxx too
Not resolved
Seen by 1 customer so far
Similar issue to 710 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-kforment started working on this issue
Feb 15th 8:58pm