Re: order number **********.*I have been sent the wrong order twice. They keep sending...

GetHuman-julesk's customer service issue with TJ Maxx from November 2018

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The issue in GetHuman-julesk's own words
Re: order number **********.*I have been sent the wrong order twice. They keep sending me the Christmas tree with the lines on it. I have already received that one, * times now. I am still waiting for the correct one that has the dots as the tree and not the lines. When I called your customer service number the first time they blamed someone grabbing from the wrong bin. The last time I called them they said that perhaps the wrong item is in the wrong bin and that they would have someone check that out on Monday and then get back with me by email. I realize that today is Monday and it's also Cyber Monday but I would really appreciate this getting resolved before the one that I actually want is all gone.
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TJ Maxx

Customer service issue
Reported by GetHuman-julesk
Nov 26th, 2018 - 10 mons ago
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GetHuman-julesk started working on this issue
Nov 26th, 2018 3:39pm