Hello,*I knew I had ** days to get my layaway out. I went today to get it out not reali...

GetHuman-renatafr's customer service issue with TJ Maxx from May 2018

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The issue in GetHuman-renatafr's own words
Hello,*I knew I had ** days to get my layaway out. I went today to get it out not realizing that my layaway was cancelled yesterday! I thought today was May **th and it was actually yesterday. The associate told me it was cancelled and I stood in shock for a few seconds and he asked me to sign my signature twice . I did not complain to the associate but I feel like this could have been override considering it truly was and honest mistake because I went today to get it out. I lost **$ from the layaway for some shoes I was coming to pick up and I'm upset about the way it was handle.
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TJ Maxx

Customer service issue
Reported by GetHuman-renatafr
May 14th, 2018 - 10 mons ago
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GetHuman-renatafr started working on this issue
May 14th, 2018 10:05pm