No one is responding to my calls*Faxes:**May *, ******The Manager*TD Canada Trust...

GetHuman4852424's Complaint issue with TD Canada Trust from May 2020

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The issue in GetHuman4852424's own words
No one is responding to my calls*Faxes:**May *, ******The Manager*TD Canada Trust***** DON MILLS RD, *TORONTO, ON, M*H*N* **Re: Investment Accounts *MUTUAL FUND LIF * - **** ********* *$*.** ** *RETIREMENT SAVINGS PLAN - PERSONAL - ** ********* *** *DAILY INTEREST SAVINGS RSP - ** ********* *$**.** ****Dear Sir*Madam***Please pass this on as appropriate.**Many years ago, I opened the subject RSP and LIF accounts with your Branch. These accounts were emptied of funds and, I assumed closed. However, they continued to show on EasyWeb.**Recently, when using EasyWeb to pay bills, I must have clicked on the account RSP ** ******* by mistake. I cannot reverse the transaction to transfer $**.** using EasyWeb. When the Transfer took place, I found out that these accounts were, in fact, NOT closed.**May I ask for your help to:** * *. Return the $**.** to my Chequing Account **** ******, and then,* * *. Close the three subject accounts.**My Access Card number is **** **** **** ******Thank you in advance for your help.***John Shore

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TD Canada Trust

Complaint issue
Reported by GetHuman4852424
May 21st, 2020 - 3 years ago
Not resolved
Seen by 44 customers so far
Similar issue to 113 others
0 customers following this

Timeline

GetHuman4852424 started working on this issue
May 21st, 2020 2:05pm
GetHuman4852424 indicated the issue is not fixed yet.
May 21st, 2020 6:12pm
GetHuman4852424 indicated the issue is not fixed yet.
May 21st, 2020 11:59pm
GetHuman4852424 confirmed the issue is fixed. Hooray!
May 24th, 2020 8:21pm
GetHuman4852424 indicated the issue is not fixed yet.
May 24th, 2020 8:21pm