Went to take out cash and my bank account is disabled. How can I fix this? Do I have to...

GetHuman817142's customer service issue with TD Canada Trust from June 2018

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The issue and preferred resolution, in GetHuman817142's own words:
The problem I ran into: Went to take out cash and my bank account is disabled. How can I fix this? Do I have to go in?
I trust that TD Canada Trust will make this right and come up with a resolution that is fair.
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TD Canada Trust

Customer service issue
Reported by GetHuman817142
Jun 25th, 2018 - 2 mons ago
I have an issue with TD Canada Trust too
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Seen by 2 customers so far
Similar issue to 9 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman817142 started working on this issue
Jun 25th 3:43am