I need a replacement to my expired debit card.

GetHuman5323618's customer service issue with TD Bank from October 2020

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The issue in GetHuman5323618's own words
My debit card expired last May ****. I live in Argentina so I called long distance numerous times to request a replacement. After I explain my situation I'm put on hold and wait. AlI of a suden I get disconnected and have to start all over again with a different rep. I should have received the new card in April. What do I have to do to finally get a new card? I have no access to my money so I can't go to NYC now. I sent a change of address letter to the Bank at the same time I sent it to Social Security. SSA has it. The last time I was able to print my statement was in April.
Sending me a replacement debit card to: *Mar*a C. Galian - Tucum*n **** - Apt. *C Rosario (****) Santa Fe *Rep*blica Argentina
Ever since TD acquired Commerce Bank.
Yes. ******* long distance phone calls.
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TD Bank

Customer service issue
Reported by GetHuman5323618
Oct 2nd, 2020 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 2551 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday

Timeline

GetHuman5323618 started working on this issue
Oct 2nd, 2020 2:48am
GetHuman5323618 indicated the issue is not fixed yet.
Oct 2nd, 2020 1:04pm
GetHuman5323618 indicated the issue is not fixed yet.
Oct 2nd, 2020 1:05pm

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