I have a self directed trading account with TD . I went to my local TD in Leamington a...

GetHuman4605472's customer service issue with TD Bank from April 2020

Help with my TD Bank issue
The issue in GetHuman4605472's own words
I have a self directed trading account with TD . I went to my local TD in Leamington and was given very good help to add a TFSA to my self directed account . Could not use it because I was told to reach out to trading* customer service and they would help me merge the account to allow me to trade. Till now I have spent a bit over * hours on hold and no answer. With all the unemployment I do not want to hear that there are to many calls . Banks take care of shareholders first , people with a lot of money and the rest of us fit in behind . I gave extra time because I also know there is a lot of bad going on at this time . I am not looking for the standard SORRY just some help .Gary

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TD Bank

Customer service issue
Reported by GetHuman4605472
Apr 8th, 2020 - 6 months ago
Fixed
Seen by 10 customers so far
Similar issue to 1382 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday

Timeline

GetHuman4605472 started working on this issue
Apr 8th 3:32pm
GetHuman4605472 indicated the issue is not fixed yet.
Apr 9th 12:32pm
GetHuman4605472 confirmed the issue is fixed. Hooray!
Apr 9th 1:20pm
GetHuman4605472 indicated the issue is not fixed yet.
Apr 9th 1:23pm
GetHuman4605472 confirmed the issue is fixed. Hooray!
Apr 9th 5:55pm
GetHuman4605472 confirmed the issue is fixed. Hooray!
Apr 9th 5:57pm
GetHuman4605472 confirmed the issue is fixed. Hooray!
Apr 10th 3:48pm

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