During * of the system failures this week I have called in to discuss what is going on...

GetHuman-brianboh's customer service issue with TD Ameritrade from June 2018

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The issue in GetHuman-brianboh's own words
During * of the system failures this week I have called in to discuss what is going on with my account. Both times I have been promised free trades, * for the amount of ** trades (M or T) and ** trades (Th) and none of them are showing up in my account. Further more I just sold some stock and it charged me the $*.** in commission. **Please tell me what is going on and when I can expect to see the free trades. This is getting out of hand...
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TD Ameritrade

Customer service issue
Reported by GetHuman-brianboh
Jun 15th, 2018 - 9 mons ago
I have an issue with TD Ameritrade too
Fixed
Seen by 5 customers so far
Similar issue to 32 others
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Timeline
GetHuman-brianboh started working on this issue
Jun 15th, 2018 2:02pm
GetHuman-brianboh indicated the issue is not fixed yet.
Jun 15th, 2018 3:17pm
GetHuman-brianboh indicated the issue is not fixed yet.
Jun 16th, 2018 3:03pm