David Jones *mailto:*****@***.com* *Sent: Tuesday, April **, **** *:** AM*To: indiasupp...
GetHuman-djtl's complaint issue with TCL from May 2019
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The issue in GetHuman-djtl's own words
David Jones *mailto:*****@***.com* *Sent: Tuesday, April **, **** *:** AM*To: indiasupport*Subject: Unsatisfied customer David Jones (YW***P******)** **Dear Sir,** **I was one of the first purchasers of your ** inch *k Roku HD TV, my excitement in getting the super apps and *k viewing has been dissipated as your set has terrible black and white contrast so any night scene is extremely poor to the point of not being discernable to follow the plot or action.**Upon trying to adjust the contrast for black, and night, the screen quickly starts to pulsate like a strobe light for half the screen.**Clearly, you were aware of these flaws and these issues reflect poorly on my viewing experience and your product. **I am requesting a replacement set as by now you have resolved these issues and a customer friendly resolution is clearly in order.** ** **Thank you for your consideration in this matter, ** ** **David Jones *** *** ********* E Moutain Sage Dr **Phx AZ *****
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