I purchased a tcl roku tv last night. I have xfinity cable service. I have the cable...

GetHuman1612871's customer service issue with TCL from November 2018

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The issue in GetHuman1612871's own words
I purchased a tcl roku tv last night. I have xfinity cable service. I have the cable box set up using HDMI*. When I use the xfinity remote to start the tv, the main roku screen appears with a number of smaller boxes. the cable box selection becomes active but remains small. I want the tv to select the cable box choice to full size so I don't have to use the Roku remote to click on the cable section to do that.
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Customer service issue
Reported by GetHuman1612871
Nov 23rd, 2018 - 3 mons ago
I have an issue with TCL too
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Seen by 3 customers so far
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GetHuman1612871 started working on this issue
Nov 23rd, 2018 9:16pm