TAP customer service is horrible, probably the worst I've ever encountered. Booked the...

GetHuman-nievesi's customer service issue with TAP Portugal from April 2021

Help with my TAP Portugal issue
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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-nievesi's own words
TAP customer service is horrible, probably the worst I've ever encountered. Booked the wrong date, tried to change online within the ** hours grace period - was impossible. Long story short ended up canceling, now am trying to rebook the right date and have to do it with them because I had already a "refund voucher" for almost $*** (argh), and obviously don't want to waste my money. Any help would be greatly appreciated.

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TAP Portugal

Customer service issue
Reported by GetHuman-nievesi
Apr 16th, 2021 - 3 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 571 others
0 customers following this

Timeline

GetHuman-nievesi started working on this issue
Apr 16th 11:39pm
GetHuman-nievesi indicated the issue is not fixed yet.
Apr 17th 5:11am
GetHuman-nievesi indicated the issue is not fixed yet.
Apr 17th 8:05am