I purchased a ticket on Tap Air about a month ago. Reservation VPLJEZ Flight TP *** o...

GetHuman5358629's customer service issue with TAP Portugal from October 2020

1 view | 686 similar | 0 following
Help with my TAP Portugal issue
First: share to improve GetHuman5358629's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5358629's next move: call TAP Portugal.
The best way to get your problem resolved is to tap the button below to start calling TAP Portugal. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman5358629 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman5358629's own words
I purchased a ticket on Tap Air about a month ago. Reservation VPLJEZ Flight TP *** on *****. My husband is in the military in Germany and I have been trying to get back since March. I have called literally every day since then and have been on hold for countless hours. I emailed multiple times with no response. I have an emotional support dog, I wanted to make sure everything was set for my flight. After trying everything else, I sent them the paperwork a week ago. I got a response today that the dog cannot fly on that flight because there is already a dog for that day.*I need to solve this before it get even closer and I need to speak to someone to discuss my options. *Jessica Devine

GetHuman5358629 did not yet indicate what TAP Portugal should do to make this right.

How GetHuman5358629 fixed the problem

We are waiting for GetHuman5358629 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get TAP Portugal's attention and get better help faster. Tap below to get started.
Having TAP Portugal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5358629 fixes it.
This email address isn't valid

TAP Portugal

Customer service issue
Reported by GetHuman5358629
Oct 12th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 686 others
0 customers following this


GetHuman5358629 started working on this issue
Oct 12th, 2020 3:32pm