My wife and I are flying from Toronto to Lisbon tomorrow on Flight ***. My name is Layn...

GetHuman-byllio's customer service issue with TAP Portugal from March 2020

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The issue in GetHuman-byllio's own words
My wife and I are flying from Toronto to Lisbon tomorrow on Flight ***. My name is Layne Lewis. We were offered seat upgrades a few days ago. We bid $** a seat.*I just checked my Visa card and we were debted $****.** from TAP WEB USA Plus Grade Newark NJ*I want this debt reversed please. I thought we were bidding a few dollars for better seats.*Please check this and let me know what is happening. Thank you.*Layne Lewis *itinerary * *************

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TAP Portugal

Customer service issue
Reported by GetHuman-byllio
Mar 9th, 2020 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 461 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth


GetHuman-byllio started working on this issue
Mar 9th, 2020 3:46pm
GetHuman-byllio indicated the issue is not fixed yet.
Mar 9th, 2020 8:04pm