My name is Jill Torres. My Delayed Baggage File Reference is: LISTP*****. TAP airline...

GetHuman-fridachi's Baggage problem issue with TAP Portugal from July 2019

Help with my TAP Portugal issue
The issue in GetHuman-fridachi's own words
My name is Jill Torres. My Delayed Baggage File Reference is: LISTP*****. TAP airlines said they would deliver my suitcase to my Airbnb address on July *rd. They did not. I left for the airport around **:** am on July *th. The owner of the Airbnb said they arrived with my bag around *pm on July *. I left Lisbon on July **, **** and I am now back home in Chicago. My baggage needs to be sent to O'hare Airport in Chicago (ORD). **On July *th, I managed to speak to someone who said my bag would be on the next flight to Chicago. But, on July *th, I received an email stating that I could pick up my bag at the Lisbon airport. The information on the WorldTracer website has not been updated to show that the bag needs to be sent to Ohare. I do not want them to deliver the bag to my house in Chicago. I want to pick up the bag at Ohare airport. Also, I would like to request that it only be sent on a non-stop flight to avoid further problems. I cannot get through to the lost baggage department on the phone. Please help. Thank you!**You can access my file at:*http:**worldtracer.aero*filedsp*tp.htm**enter*LISTP***** *TORRES

GetHuman-fridachi did not yet indicate what TAP Portugal should do to make this right.

How GetHuman-fridachi fixed the problem
I was able to reach them by calling at *am CST.
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TAP Portugal

Baggage problem issue
Reported by GetHuman-fridachi
Jul 8th, 2019 - a year ago
Fixed
Seen by 69 customers so far
Similar issue to 845 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth

Timeline

GetHuman-fridachi started working on this issue
Jul 8th, 2019 8:07pm
GetHuman-fridachi confirmed the issue is fixed. Hooray!
Jul 9th, 2019 2:02pm
GetHuman-fridachi confirmed the issue is fixed. Hooray!
Jul 9th, 2019 2:08pm

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