My husband, William Good has a flight from Seville to Miami scheduled for February...

GetHuman-sandramg's customer service issue with TAP Portugal from February 2019

4 views
 | 
417 similar
 | 
0 following
Help with my TAP Portugal issue
First: share to improve GetHuman-sandramg's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sandramg's next move: call TAP Portugal.
The best way to get your problem resolved is to tap the button below to start calling TAP Portugal. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-sandramg may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-sandramg's own words
My husband, William Good has a flight from Seville to Miami scheduled for February **. E ticket number is ************* and reference is SM*OOX. Last night when we first arrived in Seville, he had a massive heart attack and died. I have a flight scheduled for February ** from Seville which will probably have to be changed to an earlier date. I do not know as yet when I will be able to leave. Please advise me as to whether the flight can be cancelled with any refund. Thank you very much.
GetHuman-sandramg did not yet indicate what TAP Portugal should do to make this right.
I have an issue with TAP Portugal too
How GetHuman-sandramg fixed the problem
We are waiting for GetHuman-sandramg to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get TAP Portugal's attention and get better help faster. Tap below to get started.
Having TAP Portugal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sandramg fixes it.
This email address isn't valid

TAP Portugal

Customer service issue
Reported by GetHuman-sandramg
Feb 15th, 2019 - 8 mons ago
I have an issue with TAP Portugal too
Not resolved
Seen by 4 customers so far
Similar issue to 417 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-sandramg started working on this issue
Feb 15th 1:28pm