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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-talgeva's own words
Boston ... My wife and I are traveling businesses class from Milan to Boston today (October **, ****). Upon arrival at Lisbon airport we were directed to passport control and waited in a very long line. After that, we asked for directions to the Business class lounge but were told we will have to go through passport control twice again - once to get to lounge area and again to get back to the gate area. They told us that despite a *-hour layover, we will not have enough time to be at the lounge because of the repeated passport controls. **I fly business a lot and have never encountered anything like this. I am upset and expect reimbursement. **Sincerely,*Tal Geva*Confirmation number NTUFVL
Terrible experience at Lisbon airport
I expect reimbursement
I have an issue with TAP Portugal too
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