I'm trying for the last hour to complete my check in but it's impossible. I'm flying fr...

GetHuman-designv's customer service issue with TAP Portugal from June 2018

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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-designv's own words
I'm trying for the last hour to complete my check in but it's impossible. I'm flying from Lisbon to London tomorrow morning with the flight TP*** and the check in through the app doesn't work. Tried to do it straight from the website as well and the process is stuck at the *rd step where is the authentication of the identity. All the details are there by default and correct and at the end there's only a save button. Pressed it but it redirect me to the same page in a loop. *Could you let me know how to proceed with that? *My partner managed to finish his check in (we booked the flights together) without any issue.
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TAP Portugal

Customer service issue
Reported by GetHuman-designv
Jun 24th, 2018 - 4 mons ago
I have an issue with TAP Portugal too
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Seen by 3 customers so far
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Timeline
GetHuman-designv started working on this issue
Jun 24th 2:24pm