The issue and preferred resolution, in GetHuman-designv's own words:
I'm trying for the last hour to complete my check in but it's impossible. I'm flying from Lisbon to London tomorrow morning with the flight TP*** and the check in through the app doesn't work. Tried to do it straight from the website as well and the process is stuck at the *rd step where is the authentication of the iden***y. All the details are there by default and correct and at the end there's only a save button. Pressed it but it redirect me to the same page in a loop. *Could you let me know how to proceed with that? *My partner managed to finish his check in (we booked the flights together) without any issue.
I trust that TAP Portugal will make this right and come up with a resolution that is fair.
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