Meu voo foi cancelado, mas eu quero saber se a TAP vai me relocar em outro voo. * uma v...

GetHuman-ligdena's customer service issue with TAP Portugal from April 2018

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Help with my TAP Portugal issue
Before contacting them, items GetHuman-ligdena may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
GetHuman-ligdena's next move: call TAP Portugal.
The best way to get your problem resolved is to tap the button below to start calling TAP Portugal. We will check on you later to see if it's fixed or needs to be escalated.
The issue and preferred resolution, in GetHuman-ligdena's own words:
Meu voo foi cancelado, mas eu quero saber se a TAP vai me relocar em outro voo. * uma vergonha, meus filhos est*o a * anos sem ir ao Brasil e eu recebo um e-mail dizendo que o voo de Zurique-Lisboa- Bras*lia do dia ** de maio foi cancelado. Eu estou desesperada, quero celebrar o anivers*rio de ** anos da minha av*. Espero que achem uma solu**o.
I trust that TAP Portugal will make this right and come up with a resolution that is fair.
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TAP Portugal

Customer service issue
Reported by GetHuman-ligdena
Apr 26th, 2018 - 3 mons ago
I have an issue with TAP Portugal too
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Seen by 2 customers so far
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Timeline
GetHuman-ligdena started working on this issue
Apr 26th 7:35pm