(*) I called T-mobile a few weeks ago to change to my billing due date. My phone bil...

GetHuman5764920's customer service issue with T-Mobile from February 2021

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The issue in GetHuman5764920's own words
(*) I called T-mobile a few weeks ago to change to my billing due date. My phone billing due date was supposed to be on the first of every month now. It still am showing the billing due date as the original due on the **th every month. I'm receiving notifications T-mobile will be taking it out of account tomorrow.i only get paid once a month.**(*) Can you explain why I am show a $*** phone bill when I paid last month. Ive only had T-mobile for about * weeks. And I paid my bill for last month and understand it's showing this months amount.**(*) aI am suppose to be getting ** gb of hotspot every month and now it's I'm only getting *gb of hotspot. What am I gonna do with only * gb? I need all this changed and updated or I'm going to have to back to have to go back metropcs.

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T-Mobile

Customer service issue
Reported by GetHuman5764920
Feb 19th, 2021 - 8 months ago
Not resolved
Seen by 20 customers so far
Similar issue to 2598 others
0 customers following this

Timeline

GetHuman5764920 started working on this issue
Feb 19th 11:17am