I can not believe your company refuses to take any blame in messing up are autopay we d...

GetHuman5423450's Dispute a Charge issue with T-Mobile from November 2020

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Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5423450's own words
I can not believe your company refuses to take any blame in messing up are autopay we did not authorize you to take payments from any other card then ours then you make us pay the price of your mistake after we have been loyal customers for more than six years and have pursed multiple phones through the years !!! *I'm working on getting in touch with the better business Bureau and the attorney general and * on your side hoping to hear back from them soon!!!

GetHuman5423450 did not yet indicate what T-Mobile should do to make this right.

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T-Mobile

Dispute a Charge issue
Reported by GetHuman5423450
Nov 1st, 2020 - 9 months ago
Not resolved
Seen by 19 customers so far
Similar issue to 1995 others
0 customers following this

Timeline

GetHuman5423450 started working on this issue
Nov 1st, 2020 6:48pm

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