I have been charged $** for a prepaid t mobile charge which I did not authorize. I want...
GetHuman5325307's Dispute a Charge issue with T-Mobile from October 2020
3 views | 1773 similar | 0 following
Help with my T-Mobile issue
Next: our robot will wait on hold for GetHuman5325307 to get a T-Mobile rep on the line!
Always use the GetHuman Phone to call T-Mobile. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman5325307's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5325307 may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5325307's own words
I have been charged $** for a prepaid t mobile charge which I did not authorize. I want my money back and get this resolved immediately. I have contacted customer service several times yesterday with no help. Please call me back, ***.***.****.
GetHuman5325307 did not yet indicate what T-Mobile should do to make this right.
I have an issue with T-Mobile too
How GetHuman5325307 fixed the problem
We are waiting for GetHuman5325307 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common T-Mobile customer problems.