I am requesting a new T Mobile signal booster. Signal boosted by old equipment is weak...

GetHuman-jstoenes's Device Support issue with T-Mobile from July 2020

Help with my T-Mobile issue
First: share to improve GetHuman-jstoenes's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jstoenes may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
The issue in GetHuman-jstoenes's own words
I am requesting a new T Mobile signal booster. Signal boosted by old equipment is weak and spotty, often completely losing signal (cannot use phone in the house).*Also signal strength*type is all over the board* no signal, H signal, *g signal, and *G LTE. Max signal strength *, lowest no signal. Signal strength continuously varies widely throughout usage period, day and night. Sub-par performance from this T Mobile Equipment. Zip Code *****. Thank you.*Steve Toenes (***) ***-********* Yardley Way, Tampa, FL, *****

GetHuman-jstoenes did not yet indicate what T-Mobile should do to make this right.

How GetHuman-jstoenes fixed the problem

We are waiting for GetHuman-jstoenes to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get T-Mobile's attention and get better help faster. Tap below to get started.
Having T-Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

T-Mobile

Device Support issue
Reported by GetHuman-jstoenes
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 1890 others
0 customers following this

Timeline

GetHuman-jstoenes started working on this issue
Jul 14th 8:05pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers