my phone line was compromised about * months ago... still is not working. I am a loyal...

GetHuman4965669's customer service issue with T-Mobile from June 2020

Help with my T-Mobile issue
First: share to improve GetHuman4965669's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4965669 may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
The issue in GetHuman4965669's own words
my phone line was compromised about * months ago... still is not working. I am a loyal customer of ** years. Still after * months T-moblie is unable to fix my number. for four months i have been inconvenienced and been talked down to by "supervisors"... All i am asking for in compensation for four months of inconvenience is a free phone! In ** years this is the only thing i have asked for. One supervisor promised me they could achieve this goal of providing me with a free phone and now Im finding out it is not being approved! I am very angry and about to take all * of my lines to another company!!! Thank you in advance... Michelle gies

GetHuman4965669 did not yet indicate what T-Mobile should do to make this right.

How GetHuman4965669 fixed the problem

We are waiting for GetHuman4965669 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get T-Mobile's attention and get better help faster. Tap below to get started.
Having T-Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

T-Mobile

Customer service issue
Reported by GetHuman4965669
Jun 18th, 2020 - 4 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 1913 others
0 customers following this

Timeline

GetHuman4965669 started working on this issue
Jun 18th 1:08am

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies