My account is locked due to missed payment . all I want to do is pay for the account.

GetHuman-stevem's customer service issue with T-Mobile from May 2019

Help with my T-Mobile issue
The issue in GetHuman-stevem's own words
The problem: My account is locked due to missed payment . all I want to do is pay for the account.
GetHuman-stevem did not yet indicate what T-Mobile should do to make this right.
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How GetHuman-stevem fixed the problem
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T-Mobile

Customer service issue
Reported by GetHuman-stevem
May 23rd, 2019 - 2 mons ago
I have an issue with T-Mobile too
Fixed
Seen by 5 customers so far
Similar issue to 6719 others
0 customers following this
Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman-stevem started working on this issue
May 23rd 8:09pm
GetHuman-stevem confirmed the issue is fixed. Hooray!
May 27th 1:05am
GetHuman-stevem confirmed the issue is fixed. Hooray!
May 27th 1:06am